Frequently Asked Questions

Have some questions that you need answered? Here are the most frequently asked questions from our customers. Please feel free to call a customer service representitiveto answer you questions. 1-800-481-7669

1. General

1.1 Who is OnlineLaserLabels.com and how long have you been selling laser and ink jet labels?
1.2 Can I get samples to try in my printer?
1.3 Does OnlineLaserlabels offer printing services for their labels?
1.4 What is your return policy?

2. Shipping

2.2 How much does shipping cost?
2.3 How long will it take for my labels to arrive?
2.4 How are the labels packaged?

3. Product Specific

3.1 How is the quality of the labels?
3.2 What options do I have for DVD Glossy labels?
3.3 What kind of adhesive do you use for the labels?
3.4 What colors do you offer?

4. Ordering & Payment

4.1 Do I have to order over the Internet?
4.2 What methods of payment does OnlineLaserLabels.com accept?
4.3 How do I apply for Net 30 terms (credit account)?

5. Printing

5.1 Will the label sheets work in photocopier?
5.3 Does OnlineLaserLabels.Com offer printing services for their labels?


Q. How much does shipping cost?

A. Standard shipping costs are $5.00 for the initial 250 sheets on your order and $3.00 for each additional 250 sheets. Express shipping is additional.

Q. How long will it take for my labels to arrive?

A. Most orders placed before 3:00 PM Eastern Standard Time ship same day. Transit time depends on your location. Orders typically arrive within 1-5 business days from the day the order is processed. Orders are typically shipped via Fedex, usps, or UPS. If you require special shipping arrangements or need to know an exact arrival date please contact us at 1-800-481-7669.



Q. How are the labels packaged?

A. Orders of 100 sheets or more are packaged into shrink wrapped packages.


Q. How is the quality of the labels?

A. OnlineLaserLabelsCo. uses one of the highest quality label sheets in the industry. Our standard white matte label sheet has a 50 lb. bright white face sheet with a 50 lb. liner. The adhesive is a high quality permanent adhesive with a patented non-ooze characteristic to assure your laser or ink jet printer won't jam.

Q. Will the label sheets work in photocopier?

A. All of our products are approved for use in photocopiers including our clear and gloss label sheets.

Q. What options do I have for DVD Glossy labels?

A. We offer two options for glossy DVD labels. Our white photo-gloss inkjet label sheet is 60 lb. bright glossy white face sheet with a 50 lb. liner. In comparison to our standard white matte sheet, our gloss sheet is smudge-proof, has slightly higher durability, and produces photo quality results. In laser printers the top coating on the glossy label sheet does not allow toner fusion. Our white laser gloss label sheet is 60 lb. glossy white face sheet with a 50 lb. liner. This gloss laser sheet has a topcoat that gives the sheet a glossy look and slightly higher durability. The ink from inkjet printers does not dry properly on these glossy labels.


Q. What kind of adhesive do you use for the labels?

A. The adhesive used in all our labels like the self adhesive address labels is a high quality permanent adhesive with a patented non-ooze characteristic to assure your laser or ink jet printer won't jam.

Q. Do I have to order over the Internet?

A. No. If you don't feel comfortable giving your credit card information over the Internet, please feel free to call us at 1-800-481-7669 to place your order. Office hours are 9:00AM-5:00PM Eastern Standard Time.


Q. Can I get samples to try in my printer?

A. Yes, we can provide you with samples to try in your printer. Samples are, generally, sent by regular mail and take 4-7 business days to arrive.



Q. What methods of payment does OnlineLaserLabels.com accept?

A. Visa, Mastercard, check over the phone, a check in advance, or Net 30 terms (with approved credit app only). After your online order is entered, we will email you information regarding the total on your order and where to send the check.


Q. How do I apply for Net 30 terms (credit account)?

A. If you are business with an established history of credit and are interested in opening an account for Net 30 Terms please call 1-800-481-7669 to speak to a customer service reprsentative.

Q. What does "white /w removable" mean?

A. "White with removable" is describing the adhesive on the backside of the labels. The adhesive on the back is removable / repositionable as opposed to permanent adhesive.


Q. Does Online Laser Labels Co. offer printing services for their labels?

A. Sorry, we do not currently do any printing on the labels. We only sell the labels blank for printing in your laser or inkjet printer. If you are looking for pre-printed labels on rolls. We recommend that you check out The Label Company. WWW.THELABELCO.COM The Label Company is an industry leading printer of custom labels.


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